Privacy Policy

Last Updated: February 2026

Nattira Translations ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or submit a contact form
• Communicate with us via email, phone, or messaging services
• Use our translation or interpretation services

The types of information we may collect include:

• Contact Information: Name, email address, phone number, and mailing address
• Project Details: Information about your translation or interpretation needs, including documents and materials you provide
• Payment Information: Billing details and payment method information
• Communication Records: Correspondence and records of interactions with our team

2. How We Use Your Information

We use the information we collect to:

• Provide translation and interpretation services
• Respond to your inquiries and provide customer support
• Send you quotes, invoices, and service-related communications
• Improve our services and website functionality
• Comply with legal obligations and protect our rights
• Process payments and prevent fraud

We will never sell your personal information to third parties.

3. Third-Party Services

We use the following third-party services to operate our website and deliver our services:

• Netlify: Our website is hosted on Netlify. Contact forms submitted through our website are processed using Netlify Forms. Please review Netlify's Privacy Policy for information on how they handle data.
• Weglot: We use Weglot to provide multilingual website translation. Weglot may collect certain data about your use of the website. Please review Weglot's Privacy Policy for more information.
• Email and Messaging Services: We communicate with clients via email (Gmail) and messaging platforms (WhatsApp). These services have their own privacy policies.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information and documents are typically retained for:

• Active projects: Duration of the project plus 2 years
• Completed projects: Up to 5 years for business records and legal compliance
• Contact form submissions: Up to 2 years

After the retention period, we securely delete or anonymize your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Object: Object to certain processing of your personal information
• Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Our business operates in the British Virgin Islands and US Virgin Islands. If you are located outside these jurisdictions, please be aware that your information may be transferred to, stored, and processed in these locations. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: contact.nattira@gmail.com
• Phone (BVI): 1-284-496-0242
• Phone (USA): 1-864-481-0621
• WhatsApp: 1-284-442-1787

We are committed to resolving any privacy concerns you may have and will respond to your inquiry as promptly as possible.